{"id":1516,"date":"2026-07-27T08:00:45","date_gmt":"2026-07-27T08:00:45","guid":{"rendered":"https:\/\/www.logistockitalia.it\/?p=1516"},"modified":"2026-07-27T08:00:45","modified_gmt":"2026-07-27T08:00:45","slug":"logistics-insurance-how-to-protect-cargo-handling","status":"publish","type":"post","link":"https:\/\/www.logistockitalia.it\/en\/logistics-insurance-how-to-protect-cargo-handling\/","title":{"rendered":"Logistics insurance: how to protect cargo handling"},"content":{"rendered":"<p><b>Logistics insurance<\/b> encompasses all the safeguards that protect goods <b>throughout the supply chain<\/b>: from storage and handling to vehicle loading.<\/p>\n<p>These covers are essential when transporting marble slabs, marble and granite blocks, or crates of high-value porcelain stoneware and ceramics, as <span style=\"font-weight: 400;\"><b>most damage<\/b><\/span> occurs during storage, lifting, and stowage. During these stages, <b>fragile and heavy products<\/b> are particularly vulnerable to impacts and tipping over.<\/p>\n<p><span style=\"font-weight: 400;\">In this guide, the Logistock team explains what logistics insurance covers, who is liable when goods are damaged, and the operational measures we use to minimise risk in our warehouses.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is logistics insurance and what does it cover?<\/span><\/h2>\n<p>Under <b>civil law<\/b>, insurance is a contract where, in exchange for a premium, the insurer agrees to compensate for damage caused by an incident within agreed limits. Applied to the supply chain, this translates to <b>coverage <\/b>for <b>damage <\/b>to <b>goods <\/b>during the various stages <b>entrusted to an operator<\/b>, including warehouse storage, internal handling, <a href=\"https:\/\/www.logistockitalia.it\/en\/our-services\/loading-and-unloading-services\/\">loading and unloading<\/a>, groupage, and container consolidation.<\/p>\n<p>The most common claims involve <b>breakages and chipping<\/b> of rigid materials, <b>drop<\/b> damage <b>during lifting<\/b>, and the <b>tipping <\/b>of improperly secured bundles. A single impact can severely compromise a load of marble slabs, leading to exorbitant costs. Therefore, it is crucial to anticipate potential incidents and define in advance what is covered, along with the maximum limits and policy excesses.<\/p>\n<h3><span style=\"font-weight: 400;\">What is the difference between logistics insurance and transit insurance?<\/span><\/h3>\n<p>While<b> transit insurance<\/b> covers goods during the <b>journey <\/b>and is tied to the carrier\u2019s liability, logistics insurance also encompasses the <b>static<\/b> and <b>handling <\/b><b>phases <\/b>before and after transit. For the stone and ceramic industry\u2014where handling heavy, oversize cargo within a <a href=\"https:\/\/www.logistockitalia.it\/en\/our-services\/warehouse-goods-storage\/\">warehouse<\/a> is a high-risk activity\u2014this policy offers the most robust protection.<\/p>\n<h2><span style=\"font-weight: 400;\">Who is liable for cargo damage during logistics operations?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before choosing cover, it is wise to clarify who is liable in the event of damage. Liability varies depending on the roles and contractual agreements, and does not always fall on the policyholder.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The logistics operator\u2019s liability<\/span><\/h3>\n<p>Anyone taking delivery of another party\u2019s goods is obliged to store them with a reasonable duty of care. When this is a professional service, the required level of care increases proportionally. In general <b>warehousing<\/b>, the <b>facility <\/b><b>manager <\/b>is liable for the entrusted goods unless they can prove that loss, shrinkage, or damage resulted from an unforeseeable event (force majeure), the inherent nature of the stored product, or defective packaging.<\/p>\n<h3><span style=\"font-weight: 400;\">Insurance on behalf of those responsible<\/span><\/h3>\n<p>Many cargo policies are taken out \u201con behalf of those responsible\u201d. This arrangement assigns the insurable interest to the <b>owner of the goods<\/b> at the time the damage occurs, rather than the party storing or moving them. This clear, <b>upfront allocation of roles<\/b>\u2014establishing from the outset who will receive the indemnity\u2014helps all involved parties coordinate their protection and prevents coverage gaps during handovers.<\/p>\n<h2><span style=\"font-weight: 400;\">How we protect cargo handling at Logistock Italia<\/span><\/h2>\n<p>We operate two warehouses boasting over 10,000 square metres of indoor space and outdoor yards, where blocks, slabs, and crates are <b>neatly arranged<\/b> before being loaded onto lorries or containers. Naturally, our priority is to prevent damage from occurring in the first place: we treat our customers\u2019 shipments as if they were our own. To achieve this, we implement a series of <b>preventive strategies<\/b> designed to <b>protect <\/b>and <b>monitor <\/b>the <b>goods <\/b>during every handling phase.<\/p>\n<h3><span style=\"font-weight: 400;\">Fully-equipped warehouses and highly trained teams<\/span><\/h3>\n<p>The indoor and outdoor areas of our facilities are serviced by six <b>cranes<\/b>\u2014three overhead and three gantry cranes\u2014of varying capacities, alongside two certified weighbridges for Verified Gross Mass (VGM, Method 1) calculations. The most challenging loads are manoeuvred by specialised personnel trained in accordance with current health and safety regulations, using equipment subject to mandatory <b>periodic inspections<\/b>. We handle containers and tractor trailers swiftly, ensuring drivers aren\u2019t kept waiting.<\/p>\n<h3><span style=\"font-weight: 400;\">Bespoke packaging for marble and ceramics<\/span><\/h3>\n<p>Every product is protected according to its specific characteristics, namely size, weight, and fragility. We build fumigated wooden <b>bundles<\/b>\u2014either standard or <b>reinforced <\/b>with long planks, double crossbars, and end caps\u2014even adding <b>side panels<\/b> when the piece requires it. Before we even begin, we plan the load, suggesting the most efficient layout and the optimal quantity to stow. With our <a href=\"https:\/\/www.logistockitalia.it\/en\/our-services\/third-party-logistics\/\">third-party logistics<\/a> service, we then consolidate consignments from different origins (<b>groupage<\/b>) to maximise container and vehicle fill rates, cutting shipping costs.<\/p>\n<h3><span style=\"font-weight: 400;\">Documentation, customs warehousing, and delivery<\/span><\/h3>\n<p>During operations, the customer receives completed paperwork in real-time, along with a <b>photographic record<\/b> documenting each step, ensuring they always have <b>proof <\/b>of how the cargo was handled. Those wishing to defer customs clearance can leave their materials with foreign status in our <a href=\"https:\/\/www.logistockitalia.it\/en\/our-services\/type-c-customs-warehouse\/\">Type C customs warehouse<\/a> until the most opportune moment. <b>Final delivery<\/b> is then carried out by our group\u2019s own haulage fleet, using rigid lorries, tractor trailers, and crane-equipped vehicles tailored to the heavy and bulky nature of the stone industry.<\/p>\n<h3><span style=\"font-weight: 400;\">Impact and tilt indicators<\/span><\/h3>\n<p>In addition to the photographic record provided once loading is complete, we can apply <b>impact and tilt indicators<\/b> upon request. These offer tangible added value for those shipping products that must travel strictly upright.<\/p>\n<p>These indicators are attached to the bundle or container and are designed to <b>detect and record<\/b> excessive cargo <b>tilting<\/b>. If the product is tilted sideways or completely overturned, the indicator turns red. However, it remains unaffected during normal handling operations. Once applied, no one can tip the material without leaving clear, <b>irrefutable evidence<\/b>.<\/p>\n<p>By using these tools, we have noticed a <b>significant reduction in transit damage<\/b>. In a worst-case scenario, they provide indisputable proof of mishandling, which is vital for establishing liability. They also act as a strong <b>visual deterrent<\/b> for handlers and <b>ensure full traceability<\/b>, without causing issues in countries with strict import restrictions, including <b>BMSB treatments<\/b>. Practically speaking, our warehouse staff apply one impact indicator per bundle\u2014or two if the bundle exceeds two metres in length\u2014plus one tilt indicator per container load.<\/p>\n<p>To find out how we can protect your marble and ceramic shipments, please fill in the <a href=\"https:\/\/www.logistockitalia.it\/en\/contacts\/\">contact form<\/a>.<\/p>\n<h3><span style=\"font-weight: 400;\">Frequently asked questions<\/span><\/h3>\n<h3><span style=\"font-weight: 400;\">Does logistics insurance also cover international shipments?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, cover can be extended to warehousing, consolidation, and loading operations prior to an international shipment, whether by sea or air. It is important to check the limits and conditions for the entire journey, including warehouse phases and storage before embarkation. <\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Are fragile goods like marble and stoneware harder to protect?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">They require more attention, but this doesn\u2019t necessarily mean prohibitive costs. High value, heavy weight, and oversize cargo increase risk exposure. However, bespoke packaging, appropriate equipment, and documentary records of every step significantly reduce the likelihood of damage and simplify the claims process should a dispute arise. <\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Are impact and tilt indicators mandatory?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">No, their use is not mandatory, but we highly recommend them for goods that must remain upright. The low cost\u2014around a few euros per device\u2014is often negligible compared to the value of a slab or block, and it provides the certainty of being able to prove exactly how any damage occurred. <\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How much do impact indicators affect shipping costs?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The impact on cost is minimal. The number of indicators depends on the load configuration: typically one per bundle, two if the bundle is over two metres long, plus one tilt indicator per container. For high-value product shipments, the expense is marginal given the level of protection provided.  <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Logistics insurance encompasses all the safeguards that protect goods throughout the supply chain: from storage and handling to vehicle loading. These covers are essential when transporting marble slabs, marble and granite blocks, or crates of high-value porcelain stoneware and ceramics, as most damage occurs during storage, lifting, and stowage. During these stages, fragile and heavy [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1518,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[29,30,28],"class_list":["post-1516","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-goods-handling","tag-goods-insurance","tag-logistics-insurance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Logistics insurance: how to protect cargo handling<\/title>\n<meta name=\"description\" content=\"Discover what logistics insurance is and how to protect cargo during storage, handling, and loading: coverage, liabilities, and impact indicators explained.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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